Register 1 generic SIP device to an Allworx Connect 536 and 530.
Install 1 Reach application for iOS or Android to an Allworx Connect 536 and 530.
Install 1 Interact Professional user license to an Allworx Connect 536 and 530.
Enable all users on the system to access voicemail and presence/status settings using the Reach application. No additional Reach licenses are required.
Register 5 generic SIP devices to an Allworx Connect 536 and 530.
Enable all users who have Interact Professional licenses to integrate Allworx with Microsoft Skype for Business (Lync), Outlook, and modern web browsers for a smooth one-click communication flow. Interact Sync is Included for free for Interact Professional users running System Software 8.3 or higher. All other Interact Professional users require a separate Interact Sync server license, and System Software 8.0.8.6 or higher and Interact Professional 2.3 or higher.
Install 5 Interact Professional user licenses to an Allworx Connect 536 and 530.
Designate a Branch server. Must have at least 1 Primary server in a multi-site network.
Upgrade an Allworx system from Advanced Multi-Site Branch to Advanced Multi-Site Primary.
Provide voice prompts and phone text in English plus Castilian Spanish or Canadian French.
Register 10 generic SIP devices to an Allworx Connect 536 and 530.
Distribute incoming calls in a ring all mode across up to 10 queues. This feature is included in the Allworx Call Distribution software key (8211412).
Host, schedule, modify, and monitor conference calls from a centralized, easy-to-use web portal.
Install 5 Reach applications for iOS or Android to an Allworx Connect 536 and 530.
Enable all users who have Reach licenses to keep their active Reach calls connected as the mobile data network changes.
Install 10 Interact Professional user licenses to an Allworx Connect 536 and 530.
Get real-time dashboards for call data and call history reports. Runs on a Windows Server 2008R2 or higher (not included). Requires System Software 7.7.5.5 or higher but the most current System Software is recommended.
Optional user expansion key -- Expand an Allworx Connect 536 and 530 from 30 to 60 users.
Install 10 Reach applications for iOS or Android to an Allworx Connect 536 and 530.
Get real-time dashboards of ACD agent and queue performance, plus historical call usage reports. Requires View (8211421) and ACD (8211412), and runs on a Windows Server 2008R2 or higher (not included). Requires System Software 7.7.5.5 or higher but the most current System Software is recommended.
Distribute calls across 10 defined queues in linear, round robin, longest idle, or ring all modes. Support up to 30 external calls per queue for a maximum of 30 external calls across all queues.
Install 30 Interact Professional user licenses to an Allworx Connect 536 and 530.
Install 30 Reach applications for iOS or Android to an Allworx Connect 536 and 530.
Install 50 Interact Professional user licenses to an Allworx Connect 536 and 530.
Install 50 Reach applications for iOS or Android to an Allworx Connect 536 and 530.